Import Customs Clearance

We can arrange customs clearance for human remains arriving at London Heathrow and London Gatwick airports from outside the EU. We have a direct dedicated link from our office to HM Customs, so we can be available 24 hours a day / 7 days a week and 52 weeks of the year.

Customs clearance is required when the human remains are sent to the UK from a country outside the EU. We will require copies of all documentation in advance, so we can provide the quickest service. If you don’t have all the copy documents, we will need to collect the originals from the airport, this causes delays and extra costs.

We are often contacted by airlines at weekends when funeral directors arrive at the airport to pick up human remains that have not been customs cleared. To avoid delays, call us in advance to arrange customs clearance.


Make your booking

Speak to one of our team, or use our simple online booking system to request a quotation or make a booking.